Shipping policy

Dispatch & Delivery:

  • Please allow 2-3 days for us to prepare and dispatch your order.
  • The delivery address used at the time of the order will be where the product is shipped. Please ensure this is filled in correctly, If you have made any errors please contact us as soon as possible.
  • Please ensure somebody is home to receive your order. Nature Prime will not be liable for any missed deliveries.
  • Your Sea Moss will be shipped frozen to ensure freshness and quality is maintained, once your order arrives please refrigerate immediately.
  • We ship using Royal Mail tracked services.